PLEASE SEE ATTACHED FILES FOR ASSIGNMENT DETAIL AND INFORMATION!!! Deliverable Length: PowerPoint presentation: 6 slides (150 to 200 words per slide of speaker notes) Description: Project Human Resource Slide Describe the roles and responsibilities that need to be filled on the project. Give a rationale for the staff for the project, assign roles, and describe staff involvement with each major deliverable. Decide if you will use vendors to supplement the team, and ascertain their roles and responsibilities as well as your rationale for making the decision. Describe how staffing changes will be identified, escalated, and resolved. Project Schedule Slide Use a work breakdown structure or similar tool to explain the major activities that will be completed as part of the project. Describe the major milestones for the project. For each milestone, identify the associated deliverable, the approximate effort involved in creating the deliverable, and the people involved. For 2 of the milestones, detail the activities to be completed to achieve the milestone. Be sure to address dependencies, duration, and resource effort. Describe how changes to the schedule will be identified, escalated, and resolved. Project Budget Slide Describe the budgeting process that will be used for the project. Identify the components of the budget, the items that will need to have costs associated with them, and the mechanisms that could be used to estimate the project. Describe how changes to the budget will be identified, escalated, and resolved. Project Risks Slide Describe the possible risk events for the project. Identify the high-probability, high-impact risk events. For each of those risk events, identify the possible actions to mitigate the risk. Describe how changes to the risk management plan will be identified, reviewed, and approved. Project Communication Slide Describe the system that will be used throughout the project for recording and sharing project information related to schedule, budget, utilization, and status components. Describe the tools and techniques you will use to capture and report metrics. Describe the frequency with which the metrics will be captured and how the resulting analysis will be applied and communicated. Project Stakeholders Slide Describe how stakeholders were identified and analyzed, what tools and techniques were used to categorize and understand stakeholder interests. Describe your stakeholders, who they are and what their interests are in the outcome of the project. Describe the strategies planned to manage stakeholder engagement.
pm610_ip5_notes.docx

pm610_scenario.docx

Unformatted Attachment Preview

PLEASE SEE ATTACHED FILES FOR ASSIGNMENT DETAIL AND
INFORMATION!!!
Deliverable Length: PowerPoint presentation: 6 slides (150 to 200 words per slide of speaker
notes)
Description:
Project Human Resource Slide
Describe the roles and responsibilities that need to be filled on the project. Give a rationale for
the staff for the project, assign roles, and describe staff involvement with each major deliverable.
Decide if you will use vendors to supplement the team, and ascertain their roles and
responsibilities as well as your rationale for making the decision. Describe how staffing changes
will be identified, escalated, and resolved.
Project Schedule Slide
Use a work breakdown structure or similar tool to explain the major activities that will be
completed as part of the project. Describe the major milestones for the project. For each
milestone, identify the associated deliverable, the approximate effort involved in creating the
deliverable, and the people involved. For 2 of the milestones, detail the activities to be completed
to achieve the milestone. Be sure to address dependencies, duration, and resource effort.
Describe how changes to the schedule will be identified, escalated, and resolved.
Project Budget Slide
Describe the budgeting process that will be used for the project. Identify the components of the
budget, the items that will need to have costs associated with them, and the mechanisms that
could be used to estimate the project. Describe how changes to the budget will be identified,
escalated, and resolved.
Project Risks Slide
Describe the possible risk events for the project. Identify the high-probability, high-impact risk
events. For each of those risk events, identify the possible actions to mitigate the risk. Describe
how changes to the risk management plan will be identified, reviewed, and approved.
Project Communication Slide
Describe the system that will be used throughout the project for recording and sharing project
information related to schedule, budget, utilization, and status components. Describe the tools
and techniques you will use to capture and report metrics. Describe the frequency with which the
metrics will be captured and how the resulting analysis will be applied and communicated.
Project Stakeholders Slide
Describe how stakeholders were identified and analyzed, what tools and techniques were used to
categorize and understand stakeholder interests. Describe your stakeholders, who they are and
what their interests are in the outcome of the project. Describe the strategies planned to manage
stakeholder engagement.
Your company, IRTC Manufacturing Enterprises, is upgrading its legacy billing system. The
system was installed originally ten years ago, and has been upgraded according to the vendor’s
schedule, each one taking 9-12 weeks in duration with a team of 2 full time employees (FTE’s).
IRTC will be doing a major upgrade for the new web-based version of the system, in addition to
the mainframe legacy system update. It is anticipated that this upgrade will take 16-20 weeks in
duration; however, everyone has agreed that a more formal scheduling process should be completed
which may change the duration estimate. The project will involve significant changes to existing business
processes, changes to existing jobs, as well as the creation of several new positions. Customers will be
able to view and pay their bills on-line, accessing a billing customer service agent when needed. This
change, which will affect both the billing and customer service departments, is expected to reduce costs,
improve customer satisfaction, and reduce the number of days for outstanding accounts receivable. The
existing customer service staff has some proficiency with web applications, but the billing staff does not.
To date, the Billing Department has owned the applications, and the director of the department
has been the sponsor for all upgrade projects. For this upgrade, however, the chief operations officer
has indicated that the Customer Service Department also needs to play a major role. It will be up to you
to determine the project sponsor and steering committee structure and participants. You will do this
during the initiation phase.
You have been chosen to be the project manager; you will be on the project 30 hours a week
and your rate is $125 per hour. You have significant experience with the system and have managed
previous upgrade projects. You have acted as a business analyst, developer, and tester for projects on
this package in the past. You will select your team, which will consist of several IT staff, supplemented by
staff from the vendor. You have been told you can have up to 2.5 IRTC FTEs, in addition to yourself, for
the duration of the project. (The list of available people is described in the Phase Two task.)
The vendor’s role is to be determined by you; their consultants cost $140 an hour for business
analysts, $120 an hour for technical architects, $100 an hour for programmers or testers, and $90 an
hour for instructional designers, trainers, or technical writers. You have a budget of $100,000 for vendor
resources. You may supplement your team with vendors based on the holes in your IRTC team. For
example, you may choose to have the vendor provide programmers if you choose not to have any of the
internal staff provide programming resources, if your budget permits.
You will follow your organization’s standard methodology for a package upgrade. Part of that
process includes the development and delivery of documentation and training materials–a responsibility
generally filled by the IRTC IT training group. You have access to .5 FTE for the duration of the project to
develop and deliver the materials. The person with the most experience on the package and current
training/documentation will be unavailable to the project due to other projects; however, the vendor
has adequate materials that can be purchased for an additional $6,500. You will need to determine the
training needs, analyze the costs associated with each option, and determine the project’s scope.
With this version, the vendor also has another software add-on that supports the integration of
your existing customer service system with the billing system’s customer service functions. There is not
a decision yet as to which customer service system will be used, whether or not they will be integrated,
and the extent to which customer databases will be integrated (if at all). According to the vendor, the
installation of the add-on will cost $25,000 and take an additional four weeks.

Purchase answer to see full
attachment